Zimmara offers comprehensive services for customers’ book and map requirements, starting at the point of a customer’s inquiry. Zimmara's goal is to insure delivery of every order on time, with competitive pricing.
For most inquiries, Zimmara researches and presents product, pricing, and delivery alternatives prior to placement of a customer’s order. Once an order is placed, Zimmara “ takes charge” - monitoring a vendor’s order processing, tracking delivery, and resolving any delivery or product problems. In both complex orders and those for a specific book or map, Zimmara’s provides value as its assumes all logistical responsibilities.
Zimmara's relationships with publishers and distributors are a key factor for expedited order processing and higher discounts. Discounts increase with higher unit volumes. When orders involve multiple vendors, Zimmara’s single billing streamlines a customer’s payment process.